PART ONE
Privacy Policy
Last updated: 5 June 2026
BangoPure Limited (registered in England & Wales) and BangoPure Europe Limited (registered in Ireland) — together "BangoPure" — operate the platforms and services to which this Privacy Policy applies. It explains how we collect, use, share and protect personal data across the BangoPure services and jurisdictions.
Identity and Data Controllers
BangoPure Limited is incorporated in England and Wales under company registration number 12066344, with its principal place of business in the United Kingdom. BangoPure Europe Limited is incorporated in the Republic of Ireland under the Companies Act 2014 with company registration number 814142.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, BangoPure Limited is the Data Controller for users located in the United Kingdom.
For the purposes of the EU General Data Protection Regulation (Regulation (EU) 2016/679), BangoPure Europe Limited is the Data Controller for users located within the European Economic Area, including the Republic of Ireland.
Contact
| Data Protection | dpo@bangopure.com |
| Privacy Enquiries | privacy@bangopure.com |
| Legal Enquiries | legal@bangopure.com |
| General Enquiries | info@bangopure.com |
Scope
This Privacy Policy applies to all personal data processed by BangoPure across its public services. The BangoPure services described on our website include:
- TRACE — Digital Product Passport
- TRANSFORM — Waste-to-Wealth
- MARKET — Eco Marketplace
- VERIFY — ESPR Verify
- LEARN — ReMaterial Academy
- CATALYST — Events
This Policy also applies to communications and interactions between BangoPure and any individual, whether or not registered. References to 'you', 'your', or 'User' refer to any such individual.
Definitions
Terms used in this Policy carry the meanings set out below:
| Personal Data | Any information relating to an identified or identifiable natural person, as defined under the applicable GDPR regime. |
| Special Category Data | Categories of personal data described in Article 9 of the UK GDPR and EU GDPR, including health, biometric, and similar sensitive data. |
| Processing | Any operation performed on personal data, whether or not by automated means, as defined under the applicable GDPR regime. |
| Data Controller | The person who determines the purposes and means of processing personal data. |
| Data Processor | A person who processes personal data on behalf of the Data Controller. |
| Consent | A freely given, specific, informed, and unambiguous indication of agreement to processing. |
| Blockchain Data | Data recorded on a public distributed ledger forming part of BangoPure's Digital Product Passport (TRACE) infrastructure. Once recorded on-chain, such data cannot be amended or deleted. |
| DPP | Digital Product Passport — the electronic record produced by the TRACE service. |
| GDPR | The UK GDPR or the EU GDPR (Regulation (EU) 2016/679) as the context requires. |
| Services | The BangoPure services described in the Scope section. |
Personal Data We Collect
BangoPure collects personal data only as necessary to deliver the Services you use, to comply with applicable law, and to operate the platform securely. The categories of personal data we may collect include:
Identity and Account Data
- Name and any preferred or trading name
- Date of birth where required for age verification
- Country of residence
- Government-issued identification where required for regulatory verification
- Proof of address documentation where required
- Company registration details for business accounts
Contact Data
- Email address
- Telephone number
- Postal address
- Contents of communications you send to BangoPure
Financial and Transaction Data
- Payment instrument details (encrypted and tokenised by our payment partners; BangoPure does not store full card numbers)
- Bank account details where provided for invoicing or payout
- Transaction records and reference numbers
- Tax identification numbers where required for invoicing
Platform Usage and Technical Data
- IP address and device identifiers
- Browser, operating system and device type
- Session activity, page views and navigation patterns
- Search queries entered within BangoPure platforms
- Error logs and diagnostics
Service-Specific Data
- TRACE — product data submitted for Digital Product Passport generation, including material composition inputs, supplier information and lifecycle evidence
- TRANSFORM — listing data, buyer and seller transaction records
- MARKET — marketplace listing data and purchase records
- VERIFY — the data necessary to perform an independent re-verification check against a passport anchor
- LEARN — enrolment, assessment and certification records for the ReMaterial Academy
- CATALYST — event registration, attendance and delegate data
How and Why We Use Your Personal Data
BangoPure processes personal data only for specific, explicit, and legitimate purposes. The following table summarises the processing purposes and the lawful bases relied upon:
| Processing Purpose | Lawful Basis |
|---|---|
| Account creation and platform access | Performance of a contract (Art. 6(1)(b)) |
| Operating the BangoPure services described in the Scope section | Performance of a contract (Art. 6(1)(b)) |
| Tax, accounting and statutory record-keeping | Legal obligation (Art. 6(1)(c)) |
| Identity verification where required by law | Legal obligation (Art. 6(1)(c)) |
| Fraud prevention and platform security | Legitimate interests (Art. 6(1)(f)); Legal obligation (Art. 6(1)(c)) |
| Customer support | Performance of a contract; Legitimate interests (Art. 6(1)(f)) |
| Marketing communications | Consent (Art. 6(1)(a)) — withdrawable at any time |
| Analytics for platform improvement | Consent (Art. 6(1)(a)) for analytics requiring it; Legitimate interests (Art. 6(1)(f)) for aggregated diagnostic data |
Special Category Data
BangoPure does not routinely collect special category personal data. Where such data is collected, it is processed only on the lawful bases set out in Article 9 of the applicable GDPR regime, and only in narrow circumstances such as:
- Accessibility or dietary information disclosed voluntarily for event participation — processed on the basis of explicit consent (Art. 9(2)(a)) and, where necessary for safety, vital interests (Art. 9(2)(c)).
- Biometric data arising from identity verification by a regulated verification partner — processed on the basis of explicit consent (Art. 9(2)(a)).
Special category data is subject to enhanced security and access controls and is never used for marketing or profiling.
Blockchain Data and Immutability Notice
Immutability of on-chain records
Certain data anchored to a public distributed ledger as part of the Digital Product Passport (TRACE) service cannot be amended or deleted. This is a property of the underlying technology. BangoPure minimises the personal data anchored on-chain and substitutes cryptographic identifiers wherever feasible.
Data anchored on-chain is limited, as far as technically possible, to non-personally-identifying elements such as cryptographic content hashes, system-generated product identifiers and pseudonymous wallet addresses. BangoPure does not anchor names, email addresses, physical addresses or directly identifying personal data on a public ledger.
Where on-chain data is linked to an identifiable individual, BangoPure will apply reasonable technical obfuscation upon receiving a valid erasure request, acknowledging that full deletion of on-chain records is not technically possible. By using a service that incorporates on-chain anchoring, you acknowledge and accept this characteristic.
Automated Processing and AI
Some BangoPure services use automated processing, including artificial intelligence components, to assess submitted materials, support fraud and abuse detection, and moderate user-submitted content.
Where an automated decision produces legal or similarly significant effects on you — for example, restricting an account or rejecting a submission — you have the right to request human review of that decision. Requests should be sent to the relevant review address published on our website.
BangoPure operates its automated systems with documentation, oversight and transparency consistent with its obligations under the EU AI Act (Regulation (EU) 2024/1689) and the applicable GDPR regime.
Sharing of Personal Data
BangoPure does not sell personal data. We share personal data with third parties only in the following categories, and subject to contractual data-protection safeguards:
Service Delivery Partners
BangoPure engages third-party service providers as data processors under data-processing agreements compatible with Article 28 of the UK GDPR and EU GDPR. These categories include:
- Regulated payment processors for payment facilitation
- Cloud infrastructure providers for platform hosting
- Public distributed-ledger and content-addressed storage networks for Digital Product Passport anchoring
- Regulated identity verification providers
- Event registration and ticketing providers
- Transactional email and communications providers
- Security, content-delivery and abuse-prevention providers
We do not name individual third-party processors in this public Policy; current processors are disclosed to corporate customers and pilot partners under their applicable agreement.
Marketplace Counterparties
Where you enter into a marketplace transaction on the MARKET or TRANSFORM service, BangoPure shares the fulfilment data necessary to complete the transaction (such as name and delivery address) with the counterparty, solely for that purpose.
Regulatory and Legal Disclosures
BangoPure may disclose personal data to tax authorities, company registries, data-protection supervisory authorities, law enforcement agencies, and courts where required by valid legal process. We notify affected users where permitted by law.
Corporate Transactions
In the event of a merger, acquisition or restructuring, personal data may be transferred to a successor entity, which will be bound by equivalent data-protection obligations.
International Data Transfers
BangoPure operates across the United Kingdom, the Republic of Ireland and the European Economic Area, and may transfer personal data to other jurisdictions where its service partners are located.
Where personal data is transferred outside the UK or the EEA, BangoPure relies on one or more of the following safeguards as applicable:
- An adequacy decision recognised by the UK Government or the European Commission
- The UK International Data Transfer Agreement (IDTA) or the EU Standard Contractual Clauses (SCCs)
- Binding Corporate Rules where applicable
- Other safeguards permitted under the UK GDPR or EU GDPR
Data Retention
BangoPure retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Where the law specifies a minimum retention period — for example, in respect of tax, anti-money-laundering or product-passport records — BangoPure retains the relevant data for at least that period.
On-chain records anchored as part of the TRACE service are not deletable by design; the immutability notice above applies.
More detailed retention schedules are available to corporate customers and pilot partners under their applicable agreement.
Your Data Subject Rights
Under the UK GDPR, EU GDPR and applicable national data-protection laws, you have the following rights in respect of your personal data:
| Right of Access (Art. 15) | To obtain confirmation of whether BangoPure processes personal data about you and to receive a copy. |
| Right to Rectification (Art. 16) | To require correction of inaccurate or incomplete personal data. |
| Right to Erasure (Art. 17) | To request deletion of personal data, subject to legal exceptions. Note that on-chain records cannot be deleted (see the Blockchain Data and Immutability Notice section). |
| Right to Restriction (Art. 18) | To request restriction of processing in defined circumstances. |
| Right to Portability (Art. 20) | To receive your personal data in a structured, commonly used, machine-readable format where processing is by automated means on the basis of consent or contract. |
| Right to Object (Art. 21) | To object to processing for direct marketing at any time, and to object to processing based on legitimate interests. |
| Rights re Automated Decisions (Art. 22) | Not to be subject to a decision based solely on automated processing where it produces legal or similarly significant effects, subject to the exceptions in Article 22. |
| Right to Withdraw Consent (Art. 7(3)) | To withdraw consent at any time without detriment, without affecting prior processing. |
| Right to Complain (Art. 77) | To lodge a complaint with the Information Commissioner's Office (ICO) in the UK or the Data Protection Commission (DPC) in Ireland. |
To exercise any of these rights, contact privacy@bangopure.com. BangoPure may need to verify your identity before processing a request. Rights requests are handled within the statutory timeframes.
Security
BangoPure operates an information-security programme designed to protect personal data against unauthorised access, alteration, disclosure or loss. Our safeguards include:
- Transport encryption (TLS) on all platforms
- Encryption of personal data at rest
- Encrypted backups
- Token-based authentication with multi-factor options for sensitive accounts
- Role-based access control and least-privilege internal access
- Rate limiting, abuse detection and platform monitoring
- Mandatory data-protection training for personnel
- Independent security testing on a recurring basis
- Documented incident response and breach-notification processes
Breach Notification
In the event of a personal data breach likely to result in a risk to your rights and freedoms, BangoPure will notify the relevant supervisory authority within the timeframe required by law and, where the breach is likely to result in a high risk, will notify affected individuals directly.
Children's Privacy
BangoPure's services are not directed at children under the age of sixteen, and BangoPure does not knowingly collect personal data from such children. Where the age of digital consent is higher in a particular jurisdiction, the local threshold applies. If you believe BangoPure has inadvertently collected personal data from a child, please contact privacy@bangopure.com.
Jurisdiction-Specific Notes
Where you are located outside the UK or the EEA, BangoPure processes personal data in a manner consistent with the local data-protection regime applicable to you, including, where relevant, the Protection of Personal Information Act (POPIA) in South Africa, the Nigeria Data Protection Act (NDPA), the California Consumer Privacy Act (CCPA/CPRA), Canada's PIPEDA, and the Australian Privacy Act.
Changes to This Privacy Policy
BangoPure may amend this Policy from time to time. Material changes will be announced in advance through the BangoPure website. The current version is always available at the same URL.
How to Contact Us
| Privacy | privacy@bangopure.com |
| Data Protection Officer | dpo@bangopure.com |
| Legal | legal@bangopure.com |
| General Enquiries | info@bangopure.com |

